Patients & Visitor Information

Visitors

Visiting hours
Visitors are an important part of your stay in hospital but please remember that you are in hospital because you are ill and in need of rest and care. To enable staff to provide quality and professional service to you and other patients, please note the following restrictions regarding visiting times:

• NO VISITING BEFORE 11am in all wards except the Children’s Ward and Intensive Care Unit.
• VISITING IN THE CORONARY CARE UNIT IS RESTRICTED to 11am – 1pm and 3pm – 8pm.
• Patient rest period 1pm – 3pm.
• NO VISITING BEFORE 2pm in the Mental Health Unit and the Assessment and Rehabilitation Unit (Ward 15)
• Visiting ends at 8pm.

Unless special arrangements have been made with the nurse in charge of the ward, visitors are required to leave the hospital at 8.00pm. Please ask your visitors to respect the privacy and needs of other patients, particularly if you are sharing a room. We ask that visiting children be closely supervised by parents or guardians.

Visiting after hours
After 8.00pm your visitors will only be admitted into the hospital with the consent of the nursing staff caring for you. For security reasons after hours visitors will be asked their name, address, the name of the patient and the ward they wish to visit. Security officers are available in the evening to provide assistance to visitors.

Accommodation
Visitors may arrange accommodation in the Maunu Residence or Te Whaea o te Whanau (Whanau House). Please ask your nurse for further information.
Food, snacks and drinks
Visitors can buy food from the hospital cafeteria or Cafe Ritazza. Snacks and canned drinks are also available from the coin machines on the ground floor and lower ground floor.

Parking
Car parking is at a premium on the hospital site, so we ask you to adhere to time limits and restrictions, which are enforced with tow-aways. All day visitor parking is available in the main carpark.

Public toilets
Public toilets are located in the foyers to the main entrance, medical wing, mental health area, and lower ground floor corridor. A baby change table is located in the toilets in the main entrance foyers, medical wing foyer and in the Emergency Department waiting room.