COVID-19 Northland Hub | Northland DHB

COVID-19 Northland Hub



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Latest Update


Friday 27 November, 2020

COVID19 testing availability in Northland 

COVID-19 testing is available in Whangarei, seven days a week.

Callers to Healthline 0800 358 5453 are regularly asked to clarify if they have mild symptoms,  or if they are very unwell.

If someone is very unwell they can call ahead to Whangarei Hospital ED on 09 4304100 and ask for the Emergency Department, where they will be triaged, treated/tested accordingly – any day of the week.

On a Sunday, callers with mild symptoms may be advised to continue to self-isolate at home and to make an appointment with their GP the following day or visit a Northland DHB Community Based Testing Centre.

  • Advice on how to get tested is available from Healthline 0800 358 5453 or your GP.
  • If you have been advised by Public Health that you need a test you will be supported to get this testing.
  • Community Testing Centre hours are detailed below.

Where should I be tested? 

Moderate – severe symptoms and need to see a doctor – call Healthline or your GP for advice. Testing is available from GPs and as part of ED and hospital care. 

Mild symptoms that you would not usually see a doctor for – Testing is available from Community Testing Centres and GPs. 

No symptoms but you are required to be tested as part of border surveillance or would like to be tested for some other reason – Testing is best done at a Community Based testing Centre but is also available from any GP. Note that testing for overseas travel is only available from a GP and there is a cost for this.

The symptoms of COVID-19 are similar to common illnesses such as a cold or influenza. You may have one or more of the following:

  • a new or worsening cough
  • fever (at least 38˚C)
  • shortness of breath
  • a sore throat
  • sneezing and runny nose
  • temporary loss of smell.

Shortness of breath is a sign of possible pneumonia and requires immediate medical attention.

Some people may present with less typical symptoms such as only: fever, diarrhoea, headache, myalgia (muscle pain), nausea/vomiting, or confusion/irritability.

Symptoms can take up to 14 days to show after a person has been infected. The virus can be passed onto others before they know they have it – from up to two days before symptoms develop.

If you have these symptoms call Healthline (for free) on 0800 358 5453 or your doctor immediately.

Read more about COVID-19 assessment and testing

Community Based Testing Centres - Venues and Hours



Venue Location

Type of Venue





20 Winger Crescent



9am - 2pm

12 -12.30 Lunch Break

Whangarei Area


Ruakaka Testing Centre
Refining NZ Visitor Centre
Port Marsden Highway, Ruakaka 

 Visitor Centre

Monday Only

12pm - 2pm
General public 

3pm until 8pm
Border staff only



Dargaville Hospital
Awakino Road

Portacom at the rear of Outpatients

Tuesday only
9am - 2pm

12 -12.30 Lunch Break

 Far North


Kaitaia Hospital
29 Redan Road

Whare at front of the Hospital

Thursday only
9am - 2pm

12 -12.30 Lunch Break

Mid North    

Turner Centre 
Cobham Rd


Wednesday only 
9am - 2pm

12 -12.30 Lunch Break



158 Broadway
(Old Kaikohe RSA)

Te Hau Ora O Ngāpuhi

Wed & Thurs by appointment only

Phone 0800 484 006 to make an appointment




Rawene Hospital

Please call before you come to advise you would like a test - 09-405 7709



General Practices
  • Please only contact Healthline or your general practice for testing (swabbing) advice IF you have symptoms, OR if you have another condition that needs urgent care (today).
  • If you have symptoms, and you have difficulty contacting Healthline (0800 358 5453 ) or your general practice, please:
    • Stay home and look after yourself and your family
    • Try again later.
  • If you need non-urgent care (such as a repeat prescription), please use your patient portal (Manage My Health or similar) if at all possible to reduce the number of phone calls to your general practice

Above all, be patient and be kind

To find your GP service go to this link. 


Venue Location

Please Note 

White Cross 

32 Reyburn Street

(09) 470 1083

Urgent Care Clinic

This Urgent Care Clinic provides COVID-19 testing as part of its usual business though it is not a testing centre.

Mon-Fri - 7.30am until 4pm

Sat - 8am until 12pm 


We recommend a Northland DHB Community Based Testing Centre or General Practice as the first point of call for a COVID-19 test. 

Prior to contacting White Cross, please check testing availability with your usual GP and the opening hours of a Community Based Testing Centre in your area.


Northland DHB COVID-19 Hotline 0800 600 720

  • You can call this number if you have not been notified of your COVID-19 test results AFTER 5 DAYS.
  • The 0800 line is open 8am to 4.30pm, Monday to Friday.
  • This is not a health advice hotline.  For any health advice call Healthline 0800 611 116 or 111 in an emergency.
  • The COVID-19 Hotline is strictly for COVID-19 test results and information on testing centre locations/times only. 
Māori Health Provider Mobile Clinics

 The Māori Health Provider mobile clinics provide the following services:  

  • General health and wellbeing checks
  • Flu vaccinations.
  Provider Contact Website

Whakawhiti Ora Pai - Far North

09 409 7880


Te Hiku Hauora - Kaitaia

09 408 4024


Whaingaroa Rūnanga - Kaeo

09 405 0340


Whānau Ora Community Clinic - Whangaroa Health Services Trust - Kaeo

09 405 0355

  Hauora Hokianga - Hokianga 09 405 7709
  Ngāti Hine Health Trust - Kawakawa, Moerewa 0800 737 573

Te Hau Ora O Ngāpuhi - Kaikohe

COVID-19 Testing
Wed-Thursday Appt Only

09 405 2647

Phone 0800 484 006 to make an appointment

  Ki A Ora Ngātiwai

 09 435 4586
  Te Ha Oranga - Kaipara 0800 698 342


Current Cases/State 

Go to the Ministry of Health website for detailed current situation and case details.  

As at 4pm, 27 Nov 2020

Total confirmed and probable cases to date
Active Cases * Change in last 24 hours *  
In Northland 




In New Zealand 2,047 66 7

* figures can fluctuate

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