Contact Tracing Resource

Who needs to collect contact tracing information?

• All businesses, except retail, must record details of all people’s movement on their premises. They should also keep people 1 metre apart at all times, where practicable.

• Retail stores should still keep records of their employees and any visitors, such as maintenance workers or suppliers. They need to keep customers 2 metres apart at all times, where practicable.

How to collect contact tracing information

The Ministry of Health has created a tracing app — NZ COVID Tracer. This app works by scanning a QR code on a poster at participating businesses. The app then keeps track of where you have scanned so that you know where you have been.

More information for businesses, including how to register and access scanning code posters, can be found via this link and in our resources section.

The Ministry of Health has consulted with the Privacy Commissioner to ensure NZ COVID Tracer protects your privacy, and it has been through independent security testing – more information on this can be found here.

More information on how to download the app and how it works to support contact tracing can be found on the Ministry of Health website.

You can also create your own contact tracking register or download a contact tracing register form from the Covid19.govt.nz site.

Your contact tracing register or record-keeping system must collect employees’, customers’ and visitors':

• full name
• address
• an effective means of contacting them (a working phone number or email address)
• date of entering the business
• time in and out

You must ...

• Make sure your register is hygienic. Assign an employee to complete the register for your team or visitors, so only one person is touching the pen and paper. Or sanitise the pen after every use and ask users to sanitise hands before and after writing their details.
• Keep your contact tracing register in a secure place for two months. When all records on a page are two months old, they must be destroyed.
• Only share your register with the Ministry of Health or district health boards.