A person with COVID must isolate at home
Isolating reduces the spread of COVID and helps keep your community safer
The community Supported Isolation and Quarantine team can support you and your family while you are required to stay home.
Thank you for staying at home. We know this can be a worrying time and our team wants to make isolating as easy as possible for you with the advice below:
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Most people who get COVID have a mild illness and can recover from this at home. Some people become more unwell and need to
be seen by a doctor. A few people will become unwell enough to need care in hospital. Things can change quickly so it is important
to know how to get care when you need it.
The public health team will check in with you every day while you are in isolation at home. You can contact them if you need help to
access healthcare on 0800 155 172.
Ways you can access healthcare while in isolation:
i. Click “Log In”
ii. Enter email: email@example.com Password: Covid01
iii. If that doesn’t work phone 021 249 6674 for assistance with logging in or to arrange a telephone consult
Everyone in the house also has to stay in isolation, even if they have been vaccinated.
People living in your house may also later develop COVID, so they have to stay home for at least 10 days after you (and any others
with COVID) have been released from isolation. The public health team will advise your family about this and when the people in your
home need to be tested.
People with COVID must isolate until they are no longer infectious and can pass COVID to other people. You will be infectious for at
least 10 days from when your symptoms started (or when you tested positive if you have no symptoms).
People who have a more severe illness are infectious for longer. You must stay in isolation until the public health team releases you
from isolation. For most people with COVID this is 10-14 days and depends on the course of your illness and the symptoms you have.
We recommend to think carefully about what information you share with others. This includes on online platforms and social media.
From experience of others isolating at home it’s better to share less.
To keep you and the community safe and secure while you are isolating St John healthcare services and the Police will be told you
are isolating at home.
Some people who have had COVID continue to have symptoms or health problems that can continue for weeks or months after they
are released. This is known as long-COVID. Click here to find out more.
Please speak to your GP or call Healthline if you have any ongoing symptoms or concerns.
If you are not already fully vaccinated, vaccination after COVID is strongly recommended to give you the best protection in the
future. You should wait for four weeks after being released before being vaccinated.