Adult Community Mental Health and Addictions Service | Te Whatu Ora - Te Tai Tokerau

Adult Community Mental Health and Addictions Service

This is a general adult (18 – 65 years) multi-disciplinary team providing assessment and treatment within the secondary care specialist mental health and addiction service for Kaipara. Within the service are a team leader, psychiatrist consultant, registered nurses and mental health nurses, physical health nurse, employment specialists, community health worker, psychologist, alcohol and drug counsellor, Te Ara Oranga methamphetamine reduction services, and the assertive outreach team. The team is supported by two community support workers who work as part of an assertive outreach service provided by Arataki Ministries.

The team provide a range of services for those who meet the criteria. This includes but is not limited to:

  • Assessment of mental state (one-off and/or ongoing)
  • Diagnostic clarification
  • Treatment and advice (one-off and/or ongoing)
  • Nurse case management
  • Medication management through keyworkers
  • Psychological interventions
  • Internal group work (coping skills, hearing voices, sensory modulation)
  • DBT (dialectal behavioural therapy) programme
  • Referral to external agencies, including NGO community support worker agencies.
  • Mental Health Act applications and continuation processes
  • Advice to GPs and/or other referrers
  • Employment services
  • Physical health nurse

A referral can come from many sources, including self-referral; however, there are specific criteria for entry to the service. If a referral is accepted, then contact will be made within four weeks of acceptance.


Monday to Friday - 8.00 am to 4.30 pm


Community Health Services Reception


Phone 09 439 3330 – Press the number indicated for Community Health Services, then ask to speak to someone from the Mental Health Service

After-hours: Phone the mental health line 0800 223 371.

You will be triaged by a registered health clinician and if contact with our after-hours crisis community assessment and treatment team is required, then a referral to them will occur and someone will contact you as soon as practical.

If someone is an imminent risk to themselves and/or others, please phone 111 for police support.

1737 support helpline – FREE call or text any time for support from a trained counsellor.


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