Personal Needs | Te Whatu Ora - Te Tai Tokerau

Personal Needs

O ake tumanako Takawaenga

Manaaki Tangata Tena koe, kei konei matou hei awhina atu I a koe. Kaua e mataku ki te tono mai I tetahi o matou. Patai atu ki te naahi.

A takawaenga (Māori health liaison officer) is available to support you during your stay in hospital and to help with communication between turoro, their whanau, professional staff and management. Takawaenga visit each ward on weekdays and may be contacted through your nurse.

Social workers

Social workers offer counselling and consultation service to patients and their families. If you wish to speak to a social worker ask the nurse manager or ward clerk to arrange this for you.

Religious and Cultural Needs

Chaplains visit all patients regularly. If you wish, they can arrange for a person from your own religious or cultural organisation to visit you. If at any time you wish to see a hospital chaplain or your own minister or priest please ask your nurse or ward clerk to contact them. Please feel free to use the chapel, which is on the lower ground floor of the surgical service wing, whenever you wish.

Hospital at Home Service

This nursing service is provided by the Home Health Care Service and provides hospital-level care in your own home. The service allows you to be treated at home, which can mean earlier discharge from hospital if this is appropriate. Please ask your nurse for further information.

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