Access your healthcare information

Free access to your personal healthcare information; whenever and wherever

Online patient portals are an easy, convenient, safe and secure way to access your information.

Te Whatu Ora in Te Tai Tokerau Northland will soon be able to send your future hospital care documents and notifications to you via the Manage My Health hospital patient portal.
 

To access your hospital care documents and notifications

• If you have a Manage My Health account through your GP (or other healthcare provider), you will receive an email and text to notify you when your hospital care information becomes available to view. We anticipate this happening by the end of June 2023.
   
• If you don’t have a patient portal account through your GP, enquire if they offer Manage My Health.  If they do, simply ask to register.  This will also enable you to access your hospital care information.
   
• If your GP uses another patient portal, such as Health 365 or ConnectMed, you can still have Manage My Health to view your hospital care information. Next time you are at Whangārei Hospital, ask a reception staff member to register you with the Manage My Health hospital patient portal.
   
• If you are not enrolled with a GP, you can still have a Manage My Health account to view your hospital care information. Next time you are at Whangārei Hospital, ask a reception staff member to register you with the Manage My Health hospital patient portal.

To access your primary care information

Simply ask at the reception of your GP or other healthcare provider about registering for the patient portal they use (e.g. Manage My Health, Health 365 or ConnectMed) to give you online access to your health information such as:

• health conditions
• allergies
• prescriptions
• immunisations
• lab results
• clinician notes
• recall due dates
• hospital clinic letters, discharge summaries and referral updates, via the Manage My Health hospital patient portal (details above)

Some also let you interact with your GP or healthcare provider to:

• book appointments
• request repeat prescriptions
• communicate with your GP via secure messaging
   

Other key benefits patient portals provide include:

• See progress of your referrals to other healthcare services. Receive a notification when your referral by a GP or healthcare provider is received by the hospital service.
   
• Access and share your health information with an after-hours clinic or healthcare provider outside of your home district or region or if you are overseas. 
   
• Retain access to your health information if you move to a new house or move to another district or region and/or enrol with a new GP.
   

More info:

Read more about patient portals on the Ministry of Health website:  Patient portals | Ministry of Health NZ

To request your past hospital care patient records:

These are available through our Release of Patient Information Service