MyWai | Te Whatu Ora - Te Tai Tokerau


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What is MyWai?

Nau mai, haere mai! MyWai is a new digital tool developed in Tai Tokerau that can be used either as an app or on a web browser. MyWai lets people partner and connect with their health and hauora team, include their whānau (if they want to!), see what is happening, what the plan is and what the next steps are in a way that is simple, easy and happens in real time. MyWai was made by whānau, for whānau.

How does MyWai work?

MyWai is a digital tool that connects people, whānau and service providers in real time to information so everyone involved in caring for a person, especially the person themselves, has what they need to support a ‘joined up’ health and hauora journey. Think of MyWai as the ‘connection’ between the goals we have as whānau and individuals and the various people, services and places we need to visit to support and achieve those goals.

In the past as whānau we are used to simply viewing certain information. In the MyWai space, there is a lot more view AND do, including:

  • being able to see who has accessed your records
  • all the notes written about you
  • what appointments you have coming up
  • include your own whānau / support network
  • connect with your team directly
  • You can even write your own notes and create your own record of your hopes and goals.

At this stage Te Ara Oranga Mid North (Methamphetamine Harm Reduction) is the first service to use MyWai but we plan to include many more services and whānau across Tai Tokerau and then the entire Northern Region (which includes Waitemata, Auckland and Counties Manukau.)

Why MyWai - Our Purpose

Our purpose is simple - we aim to connect our community to relevant, accessible health solutions. We endeavour to enhance whānau and individual’s ability to navigate their own journeys towards increased well-being, by joining up the tools, resources and team members needed to manage care in a way that is simple, effective and culturally responsive. We recognise that our whānau relationships are often our reason for seeking better wellbeing. In other words, MyWai supports 'my why.'

MyWai And Your Privacy

At MyWai, we appreciate your trust in us as kaitiaki (guardians) of your data, it is a taonga and it’s a responsibility we take seriously. Because of this, we've created robust measures to protect your personal information and maintain the confidentiality of your health records.

Please visit our Privacy Policy page for a detailed overview of our privacy practices and how we safeguard your information.

Together, let's journey towards greater well-being, guided by our shared whakapapa and united in our purpose. Kia kaha, stay strong!


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