Food Safety

Health Protection Officers (HPOs) investigate notifiable infectious diseases which may be associated with the consumption of contaminated foods.  Food- borne illnesses include Campylobacteriosis, Listeriosis, Salmonellosis, Hepatitis A, Shigellosis, VTEC (E.coli) infection, Typhoid, Listeriosis and Gastroenteritis.

HPOs investigate suspected food-borne illnesses reported directly by members of the public, as well as confirmed cases reported by laboratories/health care workers. The  goal of this investigation is to identify the source of the illness and provide public health advice.


To report a suspected or confirmed case of food-borne illness
On-Call Health Protection Officer Ph: 09-430 4100

For any further information
Health Protection Unit Ph: 09-430 4100

Useful Links
Food Safety Complaints and Suspected Breaches of Food for Sale Regulations

For food safety complaints relating to suspected breaches of food for sale regulations (such as foreign objects in food, undeclared allergens, mislabelling) contact:

Ministry for Primary Industries (MPI)

Ph: 0800 00 83 33 | Email:

MPI is now directly responsible for:

Condition and Hygiene of Food Premises

For any matters relating to the condition and hygiene of food premises, please contact the local authority Environmental Health Officers:

  • Kaipara District Council Ph: 0800 727 059
  • Whangarei District Council Ph: 09-430 4200
  • Far North District Council  Ph: 0800 920 029

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